No Show/Late Cancellation Policy for Intake Appointments

  • Failure to attend a scheduled Intake appointment without providing notice (No Show) or providing less than 48 hours notice (Late Cancellation) is disruptive to our Intake and Session scheduling efforts. This prevents our Team from serving other requests. 

 

  • A full session fee will be incurred for missing your session under these conditions.  Please be prepared to provide credit card information at time of scheduling. We do understand that situations may arise that cause late cancellations and no shows.  The full payment fee will be waived if you choose to reschedule your appointment with 48-hours notice.

No Show/Late Cancellation Policy for Session

  • Failure to attend a scheduled a session without providing notice (No Show) or providing less than 48 hours notice (Late Cancellation) is disruptive to our session scheduling efforts. This prevents our Team from serving other requests. 

 

  • A full session fee will be incurred for missing your session under these conditions.  Please be prepared to provide credit card information at time of scheduling. We do understand that situations may arise that cause late cancellations and no shows.  The full payment fee will be waived if you choose to reschedule your appointment with 48-hours notice.

Rise Up. Take Courage. And Do It.

Child, Teen, Individual, Family Counselling

Office hours: 10:00 am – 8:00 pm, Monday - Thursday

205-2187 Oak Bay Ave., Victoria, BC V8R 1G1

Counselling & Consultation services outside of set hours may be available on request.

Please arrange alternative times with your Budding Elm practitioner.

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Child counselling

Teen Counselling

Anxiety

Depression

Eating disorders

ADHD

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